What information is collected and for what purpose is it being collected?
Elephant Walk may collect demographic and aggregate information from its online visitors who access its sites. Demographic information is anonymous information, which may include age, gender and geographic location. Aggregate information is data about a group or category of services or users from which individual identities have been removed. Specifically we may be interested in how you use a service, and this information may be collected and combined with information about how others use the same services, but no personal information is associated to this information. Therefore, demographic information and aggregate information are not considered personal information as neither is linked to an identifiable individual.
User comments and e-mail
Sometimes our websites will invite users to provide us with their comments on our products, services, subject matter or events. Users may also be invited to post articles and code. Users who wish to provide us with their comments and subject matter will sometimes have the option of also providing us with their name and e-mail address. In the case of providing comments and feedback we do not require users to provide us with personal information unless they wish to. Comments and subject matter provided to Elephant Walk by users may be posted on our web sites. Alongside such information, we may also post the user's first name and as well as the geographical location which this user has indicated he or she is from. However, we will ensure that any such postings on our web sites do not contain any personal information.
In the case of a user requesting that we contact them, we would require some personal contact information such as their name, e-mail address and possibly a phone number. This information will not be posted on our websites and will be kept confidential.
To the extent an online form or an e-mail submitted by a user contains personal information, we will only use such personal information to the extent it is necessary to respond to any comment or question from such user. We will limit access to such personal information and will keep such personal information in a secure system. Although most online forms and e-mail messages submitted by users are deleted after we respond, in certain cases hard copies or data extracts may be kept on file. Any such copy or any such information, to the extent it is personal, will also be stored in a secure location.
In general, we only use log files to monitor traffic on our Web sites and to troubleshoot technical problems. In the event of abuse, however, we may block certain IP addresses.
What safeguards does Elephant Walk use to protect my personal information?
Elephant Walk maintains reasonable safeguards in an effort to ensure the security, integrity and privacy of the personal information we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by Elephant Walk is stored in secure repositories that are not available to the public and access to that information is limited to employees who need the information to provide you with our products or services.
Changes to this Policy
We reserve the right to make changes in this policy. If we make such changes, we will post the changes and change the date at the top of the policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices.
Where and how to ask questions or file complaints